What is WCAG 2.1.1 Keyboard?

All functionality must be operable via keyboard. It is a Level A success criterion under WCAG 2.2.

Why does WCAG 2.1.1 matter on Shopify?

Level A criteria appear in most ADA web-accessibility lawsuits. Failing this criterion on a Shopify site exposes you to demand letters and settlements typically in the $5k-$30k range.

How do I verify the fix?

Re-run a free WCAG 2.2 AA scan on a11yping.com/scan. The issue should clear and your lawsuit-risk score should drop.

Fix guides·Shopify·WCAG 2.2 Level A

Fix WCAG 2.1.1 Keyboard on Shopify

All functionality must be operable via keyboard.

How to fix it

01
In your Shopify theme, open the Liquid template that renders the affected element (often `sections/header.liquid` or product templates).
02
Apply the WCAG 2.1.1 fix: Use buttons not divs. Avoid mouse-only handlers. Test with Tab key.
03
Re-scan with A11yPing to verify the issue clears.

Why it matters

WCAG 2.1.1 is a Level A success criterion. Level A failures appear in most ADA web-accessibility lawsuits — over 5,000 were filed in 2025. Typical settlements run $5,000–$30,000 plus remediation cost.

Verify the fix

Run a free scan after deploying. Issue should clear and your risk score should drop.

Run free scan

Same fix on other platforms: WordPress · Webflow · Next.js · Squarespace